FAQ


1.  Why should I choose The Mitzvah Mavens for my Bar/Bat Mitzvah Giveaways?

We are the Bar/Bat Mitzvah branding experts! We have the knowledge to turn your party favors into instant hits by providing exceptional, unique, and stylish favors! We know what your guests will love and are fully aware of all the latest trends thanks to our extensive research and invaluable client feedback. Your dedicated project manager will guide you from start to finish to come up with the perfect logo, one-of-a-kind item, correct size breakdown, and finish it off with organized packaging. We know this can be a stressful time for you so we strive to make this process easy, carefree and most of all, FUN! We have a conveniently located showroom in Ardmore, PA for you to meet with one of our specialists and see thousands of items we offer. If you can’t make it in to see us, we are more than happy to work with you extensively via phone and email.

2.  Sounds great! How do I get started?

A $50 Commitment Deposit is due to confirm your order. Once we receive this deposit, we will assign you a dedicated Maven who will guide you every step of the way. The $50 deposit goes toward your order and is not an additional charge.

3.  I’m ready to go - what if I want to order the whole thing?

No problem! Pre-payment is required to place the order. MM accepts payment via cash, check, e-check and all major credit cards (3% surcharge applies). We will not commence work until payment terms have been fulfilled. Additional payment terms may be available upon request.

4.  What is your turnaround time?

MM has developed a timeline to ensure that all orders arrive at least 5 days prior to the event date. This means that artwork is approved 4 weeks prior to your event and your final order is due 3 ½ weeks before your party. The timeline will be provided to all clients as well as reminders throughout the process. We can also rush your order for an additional fee.

5.  Oh no! I’ve procrastinated and my party is right around the corner. Is it too late to order?

Not a problem. We can provide a rush service although an additional service fee will apply.

6.  How do I know what sizes to order?

Rule of Thumb is to check your son/daughter’s closet to see what size they normally wear and base the rest of your guest list on this size. Or just refer to our suggested sizing sheet. You can also request a sample to bring home for your son or daughter to try on.

7.  Can I order different Adult & Youth sizes? What about a baby or toddler that I’d like to give a favor to?

Yes! You can order an assortment of as many different sizes that you need. If you would like to order a VERY small size, we need to make sure that your logo will fit on that sized garment. For example, a full front sweatshirt logo WILL NOT fit on a Youth Small Sweatshirt. We suggest that you order the smallest sized possible that the logo will fit on and your tiny guest will eventually grow into it.

8.  I’m not quite sure how many to order. How do people figure this stuff out?

Most people order for the child’s friends, siblings and cousins. Some other people that clients like to include are parents, grandparents, or that special friend from camp who cannot come but your child wants to give a favor to. Keep in mind that garments have the tendency to go missing, be misprinted or have a manufacturer defect that may not be caught until the order is printed, and we will be happy to credit you if any of these situations occur. However, we cannot guarantee replacement in time for your event so please order plenty of extras.

9.  Ughhhh, I have some late RSVPs. Can I add these on to my order later?

No changes may be made to an order once the order has been submitted. In the event that additional items are needed, a separate order must be created and a 12-piece minimum will be required at the 12-piece price rate. Standard turnaround will apply. We strongly recommend that you order extras. Most people order 5-10 extra items of each style.

10.  Can I order different products with the same logo? I am thinking about getting  about 50 tee shirts and maybe a couple sweatshirts just for family members.

Sure! As long as the logo stays the same size in the same location and we print in the same color ink, you can order different styles of garments. If you’d like to use a different ink color, a one time $20 ink change fee will be applied.

11.  Can I order one color favor for the girls and another color for the boys?

Yes! As long as the ink color stays the same, there will be no additional charges. However, if you use different ink colors for the logo, there is an additional $20 one time ink change fee.

12.  We don’t know where to start regarding our logo. Can you help with that?

Absolutely. You can either choose from one of our hundreds of pre-designed logos or we can create a completely unique design just for you!

13.  If you create a logo for us, how much does it cost?

MM can provide custom-designed artwork with your ideas and inspiration. Art time is billed at $50 per hour in 1/2 hour increments. Most custom created logos take 1-1.5 hours of design time ($50-$75) and cover one (1) minor revision. A schedule of fees will be communicated at the concept meeting.

14.  What ink colors are available?

The sky’s the limit! We have a standard ink color sheet in our store or we can email it to you. We can also match ink colors to invitations, décor or to Pantone colors. However, if you do not use a standard color, a $20 color match fee will be charged per color.

15.  Is it possible to get a sample made before we print the entire order?

Yes! Samples cost $50 for a 1 color, 1 location print. Additional colors/locations are $15/each. Turnaround time for samples are up to 2 weeks, so we STRONGLY urge you to order the sample long before your party date. Also, should any art need to be changed AFTER the sample is made, a $25 per color will be charged to remake the screens. This includes changing the art AND/OR size of the logo.

16.  I still have so much to do to prepare for my event! Do you offer packaging services so that I can free up some time?

Certainly! We offer an attractive packaging option that includes full color custom tag with each guest name attached to a ribbon or custom printed bag. Other unique packaging options have included headbands, wristbands, waterbottles and retail-inspired boxes. Your packaged order is organized alphabetically by guest's name. We have a great spreadsheet we will share with you to make the process easy!

17.  Can I come in to the store to discuss my order?

Absolutely! We always enjoy meeting our clients face-to-face and will be happy to discuss logo designs, favor options, color choices, packaging options and more. All we ask is that you call first to set up an appointment.

18.  I'm so sorry but I need to cancel my order. What now?

We hate to see you go, but as long as we have not started on any art design, revisions or mockups, or sent you out any samples, your deposit is refundable. The $50 Deposit becomes non-refundable once any samples are shipped or any art and/or mockups have been created. If art time has exceeded 1 hour, additional payment will be collected at the time the order is cancelled.